Australia is known for natural disasters, such as bushfires, floods, storms, and cyclones. These severe weather events can have devastating impacts on businesses and communities, resulting in thousands of insurance claims.

Insurx knows how important it is to have a proper emergency response plan after a catastrophic (CAT) event. We have been preparing to handle the potential upcoming increase volume of claims. Our team is ready with the technology on their side and up-to-date training to confidently help insurers handle claims on their behalf.

What are the most common issues when managing an influx of claims during a natural disaster?

Having accessibility to increased staffing to operate with the right expectations and technology tools.

Insurx solves both problems by providing you with accessibility to our staff and system. We operate as an extension of your team, with trained staff and capacity for increased workloads and adaptable working hours. Setting the right expectations with our team before the CAT event surge ensures we can bring customers lives back to normal in a shorter timeframe.

Our technology provides access to virtual inspections, a tremendous benefit when disaster strikes. Our virtual inspections allow triaging and inspections in situations where physical inspection is not possible. The result? Alleviating the frustration of customers waiting to get their lives back to normal. We also assist in decision making on the claim, saving thousands of dollars in claim costs.

Unfortunately, major catastrophic events can strike at any time and be prepared is the only thing you can do to help your customers. Connect with our Insurx team to learn about how Insurx can assist you when a CAT event occurs.

Insurx Pty Ltd is regulated in Australia by ASIC (AFS Licence number 528534) | ABN 85 628 930 334 | Member of the Australian Financial Complaints Authority (AFCA). The information in this article does not take into account the investment objectives, financial situation and particular needs of any particular person. Insurx Pty Ltd and its related bodies corporate make no recommendations as to the merits of any financial product or financial services referred to in this article, its website, emails or its related websites. Before acting on any information in this article, you should consider the appropriateness of it, having regard to your specific financial circumstances and requirements. In particular, you should consider obtaining independent financial, legal, taxation and accounting advice to ascertain whether you should acquire any financial services described in this article.