Angus Cruickshank was appointed Head of Insurx as of January 2021.

Angus joins us from Youi Insurance, where he held senior leadership roles over the past four years in assessing, claims improvement, general insurance claims, and most recently procurement.  His earlier experience at Suncorp involved managing claims, operations, supply, and on-site field operations.  Angus has a strong understanding of the regulatory environment and is well known to many of the major insurers.  He is also passionate about the importance of data analytics and the role of technology.

Angus is an accomplished insurance claims services professional, providing the Insurx business with strategic leadership and management to deliver business targets and outcomes. He has extensive experience across the insurance industry and is a firm customer advocate. Angus believes that we are privileged to be part of the claims process for customers in their time of need and wants to ensure that our involvement is never forgotten.

Insurx is now an AFS licensed provider for claims handling and settling services. What impact does the AFSL have on the business and its unique position as a TPA in the market?


“Insurx is one of the first organisations in Australia to be successful in being granted an AFS licence by ASIC for claims handling and settling services.We have met our regulatory requirement to be licensed as a claims service provider, which means we can continue to provide our claims handling and settling services for existing and future clients. The issuing of the licence brings along several benefits for our clients and ultimately for their customers.” Mr. Cruickshank said.

If you have any questions regarding our obligations under our AFSL please reach out to our General Counsel & Company Secretary, Freya Smith.

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